To Report Suspected Abuse Call DCYF at (800) 894-5533 - For Emergencies Dial 911


Preventing, recognizing, and responding effectively to child abuse and neglect are top priorities for healthcare professionals.

This course is highly focused on two of these topics – recognition and response. At the conclusion of this learning activity, you will be able to discuss best practices in the recognition, care and treatment of child abuse and neglect in health care settings.
You will be able to:
• Recognize child abuse and neglect in medical settings
• Talk with children and their caregivers about possible maltreatment
• Understand why and how to report suspected abuse and neglect to appropriate agencies
• Participate effectively with multidisciplinary teams that evaluate suspected child abuse and neglect

Participants can earn 5 CME/CNE credits with completion of the course.

Need assistance with eCourse Registration?

Call the support line (855) 866-2582 or email



KNOW & TELL® for Healthcare Providers 

KNOW & TELL® is an educational program developed by the Granite State Children’s Alliance (GSCA) and many statewide stakeholders to educate all adults on how to recognize signs of child abuse or neglect and understand how to report suspected maltreatment. Recognition and response to child maltreatment in the healthcare setting can be challenging.

The KNOW & TELL® for Healthcare Providers Education Program consists of 6 modules designed to specifically help those working in healthcare fields to KNOW how to

  1. recognize the signs of child abuse and neglect,
  2. respond and talk with children and caregivers when maltreatment is suspected, and
  3. to TELL the child protection system what you have observed and what you recommend.

NOTE: To participate in this course, participants MUST be a healthcare provider or affiliated with a healthcare organization. Due to the content in this course, it is NOT for the general public or youth serving organizations (e.g., schools, daycares, afterschool programs, youth volunteers, coaches etc.).

This course is available as an eCourse through our partners at National Criminal Justice Training Center at Fox Valley.


Course Instructors

Dr. Gladstone is a retired pediatrician who practiced primary care and the specialty of Child Abuse Medicine in New Hampshire; she is a charter member of the Attorney General’s Task Force on Child Abuse and neglect and now works administratively with the Child Advocacy and Protection Program (CAPP) at Children’s Hospital at Dartmouth.

Dr. Oral is a Professor of Pediatrics at the Geisel School of Medicine at Dartmouth College and is the current Director of the Child Advocacy and Protection Program (CAPP) at Children’s Hospital at Dartmouth; she is board certified in child abuse pediatrics.


If a child tells you that he or she has been hurt or you are concerned that a child may be the victim of any type of abuse or neglect, you are required to call the Division for Children, Youth and Families (DCYF) Central Intake Unit at:

Telephone: (800) 894-5533
Call your local police department with immediate child safety concerns (dial 911)

Proof of abuse and neglect is not required to make a report and you may report confidentially.